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Rethinking Tooling for Cloud Native 5G Networks

Vendors have invested a lot of resources in adopting their solutions for challenges the telco industry is going to face with 5G rollout.

November 25, 2021

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The long tail – from ‘don’t go there’ to ‘get on board’

Recently, this writer was chatting with a colleague about the growth of high-quality video content. He happened to…

octubre 5, 2016

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Who wants to be an MVNO?

MVNOs are primarily retail businesses, largely free from the pressure to invest in, and profit from, costly network…

septiembre 28, 2016

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Customer Experience Index – the NPS for the digital age

Measuring Net Promotor Score (NPS) involves asking a single question to a customer. Often this question is posed…

septiembre 14, 2016

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European Commission publishes roaming fair usage rules

We are now less than 10 months away from one of the biggest shake ups in the European…

septiembre 7, 2016

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NFV and the irony of vendor lock-in

As you are reading more about NFV and the ETSI Framework, you will notice the high amount of…

agosto 31, 2016

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Garbage, IoT and new revenue streams for telcos

Earlier this month European Communications reported that Telecom Italia Mobile, along with two partners, won a deal to…

agosto 18, 2016

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Happy customers – the point of customer experience management

Happy customers are better customers. They spend more money with you, use more of your services, are less…

agosto 11, 2016

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‘There’s no catch’

This writer was recently checking into a hotel in south-east Asia and advised about a service provided by…

agosto 4, 2016

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Zero rating: The key to internet accessibility

A few weeks ago I visited the GSMA head office in London. They are, quite rightly, promoting the…

julio 27, 2016

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