Openet have developed a guidebook that discusses the steps that service providers are undergoing to transform their businesses to become digital service providers. Download this guidebook to find out more about:
- Measuring, managing and monetising digital services – at all stages in the customer lifecycle
- New digital KPIs – how will digital service providers measure performance
- A new approach to BSS – Open, Agile and Cloud-Native
The different options for BSS transformation and IT modernisation